![]() Having provided a robust foundation for the importance of good communication, let’s move forward to investigate specific skills. People in large networks and close relationships tend to be healthier, happier, and live longer than those in isolation or with negative relationships (Pitts & Socha, 2013). Positive communication “allows for a focus on what makes people feel good, what drives people to invest in good health behaviors, and what motivates people to live fully within the parameters of their personal health and life stories” (Pitts & Socha, 2013, p. 7) goes deeper, discussing how the lack of communication skills or frequent exposure to poor communication techniques “diminishes one’s selfhood both emotionally and physically.” He states that “low-level communication leads to loneliness and distance from friends, lovers, spouses, and children–as well as ineffectiveness at work” (Bolton, 1986, p. Leal (2017) discusses the painful consequences the lack of communication skills produces, such as fractured marriages, familial alienation, and workplace chaos.īolton (1986, p. 7) calls our ability to communicate well a matter of life or death: “Our personality development and mental and physical health are linked to the caliber of our communication.”Ĭonversely, both Leal and Bolton lend their perspectives on the outcomes of poor communication skills. “When we use these tools well, they help us create wonderful, growing, lasting relationships” (Leal, 2017, p. These skills help us process language so that we can interact with people. Speaking and listening are basic communication skills used daily that build connections with others. When done skillfully, we are rewarded with a flood of happy hormones. This may explain why people are willing to work hard on communication, even when it’s difficult. ![]() When we interact with a person who makes us feel loved or supported, oxytocin is released.īuilding trust and creating social bonds also release oxytocin (Breuning, 2012). ![]() The potential for positive communication to foster relational wellbeing is palpable through transformational interactions such as forgiveness and listening (Pitts & Socha, 2013). Woven together, these concepts provide a foundation for the art of positive communication. This includes places of work and leisure but also encompasses abstract entities such as family, democracy, and free press. The final lens through which we analyze positive communication is through the study of positive institutions and communities. These traits offer strength in tough times and various situations. Traits such as resilience, forgiveness, optimism, self-esteem, self-efficacy, and hope contribute to the individual’s wholeness bank, formulating a well from which to cull the resources needed to build healthy communication skills. This domain offers information on the individual strengths and virtues and extends to talents and natural abilities. This includes emotions such as contentment, wellbeing, and satisfaction about past experiences flow, ecstasy, and happiness in the present and hope and optimism about the future. Three of these concepts help create the structure from which to build the study of positive communication (Pitts & Socha, 2013): 1. Positive communication incorporates many of the concepts associated with positive psychology. It is conceptualized as “relational communication facilitative of happiness, health, and wellness” (Pitts & Socha, 2013, p. “Positive communication is unique in its ability to generate physical, social, and psychological health and wellness” (Pitts & Socha, 2013, p. Positive communication “is not defined as the absence of negative verbal and nonverbal communication, but rather the presence of positive, enhancing, and facilitative talk and gestures” (Pitts & Socha, 2013, p. Therein is a drop of honey that catches his heart.” 137) stated, “if you would win a man to your cause, first convince him that you are his sincere friend. ![]() Best Strategies for Workplace Communicationĭale Carnegie (1998, p.9 Techniques to Foster Positive Communication.Positive Communication Skills: 23 Examples. ![]()
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